24/7 On-Call & Field Response

24/7  On-Call and Field Response Services

One of the greatest needs the Rent-By-Owner (RBO) homeowner needs is a local resource, available 24/7 to assist with various needs.  That’s why we developed a helpful, 24/7 on call service to assist you and your guests with various necustomer-serviceeds.  Within this service department is the option for Lake Tahoe Vacation Rental Assistance to be the primary and first point of contact, 24/7 for your guests so you don’t have to be.

In this service, we can do a ton of things for you, your home, and your guests; including:

Guest response and house visits, including:

  • General home functionality troubleshooting (appliances, furnace, fireplaces, etc.).
  • Internet and entertainment troubleshooting
  • Purchasing and delivering items to a home (space heater, blankets, coolers, etc)
  • Miscellaneous errand running
  • Basic house visit to evaluate and report back on a reported issue

Additional local response, including:

  • Meeting contractors and evaluating their work and reporting back with photos
  • Be a local ‘drop spot’ for you to mail items to for placement / setup in the property
  • Drive-bys for reservations of concern (bachelor parties, etc.)
  • *Cleaning needs (trash removal, cleaning touch up, etc.)
  • Noise / neighbor complaint response to help prevent ordinance violations with the police department

The Cost:

Please contact us today to discover our current pricing and service solutions in our 24/7 on call and field response service.  Note our ‘Local Contact’ service is included free of charge if this service is employed.

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